FAQs

FIX MY SLEEP PRODUCTS

Is it safe?

Yes its very safe. All of our supplements were meticulously formulated by Dr. Marten Gallagher; a PhD in Nutritional Biochemistry.

Our supplements are also reviewed by medical experts in the sleep and neurology fields.

They are drug-free, non-habit-forming, and safe to take for both short and long-term sleep health.

Can I use Fix My Sleep products with my prescription medications?

Yes! Our supplements are natural and are made to be used with medications you may be taking for other conditions. This is one of the major benefits of our sleep supplements. For further advice, please consult your primary care physician.

Is It Really Made For Seniors

Yes, all of our sleep supplements have been formulated specifically for the needs of seniors/elderly.

We've taken many factors that older people are concerned about when developing our products. Medication interaction, harshness on the tummy and the digestion system, dose amounts, pill size and the price of course (because we know many seniors are on a fixed income).

Where are products made?

All products are made in an FDA-approved, GMP-accredited laboratory right here in the USA.

How long do the products last?

Currently, Fix My Sleep products are designed to last 4 weeks with recommended usage.

Can I find Fix My Sleep products in stores?

Fix My Sleep is currently available exclusively from our website. This allows us to supervise and streamline the production process, ensuring that you get the best formulations for your sleep issues.

OK, I want personalized sleepcare. How do I get started?

You can co here to grab what you need. Or if you're not sure what you need, you can take our Fix My Sleep Quiz™, which gives us a detailed overview of your chronotype and sleep issues. From that info, we'll recommend the best product based on your particular sleep issues.

Are Fix My Sleep products formulated with natural ingredients?

We use a combination of natural and non-toxic ingredients to provide the best results. If you’re concerned about any ingredients in Fix My Sleep, just email help@fixmysleep.co. One of our experts will be happy to walk you through the ingredients and why they’re safe to use.

Who can benefit from using Fix My Sleep products?

Anyone that wants to improve the quality of their sleep can benefit from Fix My Sleep products.  Every ingredient in every product is carefully chosen to deliver the best results.

Do you offer samples?

We’re unable to offer samples at this time.

Are Fix My Sleep products vegan?

Yes. We use a combination of safe, non-toxic ingredients derived from nature and science. We work hard to ensure our ingredients are free from animal testing and derivatives.

How do I know these products are right for me?

Fix My Sleep products were developed by top sleep doctors and clinical psychologists supported years of sound research. Our Fix My Sleep Quiz gives us crucial information about your lifestyle, and habits, which allows us to personalize your sleep supplements and regime like no other sleep company is able to.

Can I just purchase one Fix My Sleep product?

Yes! You are able to purchase certain Fix My Sleep products individually.

I am pregnant/breastfeeding. Can I use my FIX MY Sleep products?

Yes! All Fix My Sleep products are safe for mother and baby. There are no harsh or potentially dangerous chemicals, making them safe to use during pregnancy and/or breastfeeding.

FIX MY SLEEP QUIZ

I completed the Fix My Sleep Quiz™. Now what happens?

Once you complete your purchase, we’ll recommend the best products for your needs which you can purchase immediately.

Do I have to retake the Fix My Sleep Quiz™ before every order?

No, you don’t have to take the quiz before every order but your chronotype can change over time so we recommended retaking the quiz once per year. Or more frequently if you believe your sleep concerns have changed since you’ve taken the last quiz.

I completed the Fix My Sleep Quiz™, but I want to change my answers. Can I?

Absolutely, The more accurate your answers are, the more precise our recommendations will be.

Do I have to take the Fix My Sleep Quiz™ to purchase products?

No you don’t, but if your're not sure what product is right for you, taking the quiz will help.

Don’t worry—the quiz is straightforward, simple, and shouldn’t take longer than 5 to 10 minutes. And your answers are strictly confidential.

PLACING AN ORDER

My promo code isn’t working.

We're here to help—please email help@fixmysleep.co for assistance.

What types of payment do you accept?

Currently, we accept all major Credit cards (Visa, Mastercard, Amex), Debit, Apple Pay, and Google Pay.

Where do you ship?

Currently, we ship to all zip codes in the continental US and Canada. We are actively working to expand into other areas. We'll update here as we grow.

Do you ship outside of the United States?

Currently, Fix My Sleep ships to all zip codes in the continental US and Canada. As much as we'd love to get our products to customers all over the world, we're not quite there yet. But we’re working on it! Please email us at help@fixmysleep.co to be added to our mailing list, and you'll be the first to know when we can ship to your area.

Can I purchase products without a subscription?

Yes, you can purchase individual products or our sleep kits without a subscription.

How do I calculate shipping costs? And how quickly will I receive my order?

We have FREE SHIPPING on all oders so there's nothing for you to calcuate. Shipping times will vary based on your location.

Once shipped, you can expect your Fix My Sleep products to arrive in 3-5 business days.

MY ORDER

My order arrived damaged!

How frustrating! Please email us at help@fixmysleep.co so we can resolve this issue.

I still haven’t received my order.

We know you need your sleep and we’re excited to help.

If 6 days have past since your order was shipped and you still don’t have your order, please email us at help@fixmysleep.co so we can help resolve the issue.

I want to make changes to my order. What should I do?

If your order hasn't been shipped yet, email us at help@fixmysleep.co and we'll try our best to accommodate your request!

When will I start feeling results?

If you are diligent about making the routines and habit changes, you should start seeing results right away.

My address has changed. How do I update it?

Sign in to your personal account. Click on “Account Settings” and follow the prompts.

I’m seeing results! Do I continue with the same product(s)?

Yes, if you are seeing the desired results, it's best to continue the same product(s) until your needs change, or you are no longer seeing requests.

What is your Return policy?

We offer a 1 Year Satisfaction - Money Back Guarantee on all purchases!

Which means you have 1 year after receiving your order to request a no questions asked refund.

SUBSCRIBE AND SAVE

How do I subscribe to get new products every 30 days?

Go to your account, and select “Subscribe & Save”— you’ll get up to 20% off each recurring order.

How do I update my method of payment or shipping information?

Login to your account and select 'Subscribe & Save' from the menu options. You are able to make changes to your payment information and shipping address as often as you'd like, as long as your order has not yet been processed. Please be sure to click 'Update Changes' to confirm any updates. Otherwise, please reach out to us directly at help@fixmysleep.co to make changes to your existing order.

How do I cancel my subscription?

It's simple! Just email us at help@fixmysleep.co

Can I pause my subscription or delay my shipment?

Yes you can! Login to your account and select "Subscribe & Save" from the menu options. From there you can pause, or delay your shipment. If you have any issues with this, please reach out to us directly at help@fixmysleep.co.

How do I change the frequency of my subscription?

Your subscription frequency is 28 days by default. To change the frequency, simply login to your account and select “Subscribe & Save” from the menu. Select your desired frequency from 4, 6, or 8 weeks. Once you've selected your options, click 'Update Changes' to confirm. Easy peasy!

What are the benefits of subscribing to Fix My Sleep?

As a subscriber you receive a discount of over 20%. We auto-ship on your schedule, ensuring you never run out of product.

Subscribers also VIP support via a customer service text line, early access to new products & occasional swag/freebies with your orders!